Help Centre

Support Centre

Find answers, watch tutorials, and get help from our team.

Video Tutorials

Watch step-by-step guides on using ROOST features

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Community Forum

Connect with other UK landlords

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System Status

Check real-time platform status

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Contact Support

Email: info@roost.to

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Frequently Asked Questions

How do I get started with ROOST?

Sign up for a free account, add your first property, and invite your tenants. Our AI assistant will guide you through setting up compliance tracking.

Is ROOST compliant with UK regulations?

Yes! ROOST is specifically designed for UK landlords and stays up-to-date with all UK property regulations including the Renters' Rights Act 2025, GDPR, and data protection laws.

How does Open Banking rent collection work?

We partner with TrueLayer to securely connect to your tenant's bank account. Rent is automatically collected on schedule with full transparency and security.

Is ROOST really free?

Yes! ROOST is 100% free. All features, unlimited properties, no hidden fees. We believe UK landlords deserve powerful tools without the paywall.

What support is available?

All users have access to email support, comprehensive documentation, and our community forum. We aim to respond within 24 hours.