Support Centre

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Video Tutorials

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Community Forum

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System Status

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Contact Support

Email: info@roost.to

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Frequently Asked Questions

How do I get started with roost?

Sign up for a free Seedling account, add your first property, and invite your tenants. Our AI assistant will guide you through setting up compliance tracking.

Is roost compliant with UK regulations?

Yes! roost is specifically designed for UK landlords and stays up-to-date with all UK property regulations including the Renters' Rights Bill, GDPR, and data protection laws.

How does Open Banking rent collection work?

We partner with TrueLayer to securely connect to your tenant's bank account. Rent is automatically collected on schedule with full transparency and security.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time from your account settings. Your data will be available for export for 30 days after cancellation.

What support is included in my plan?

All paid plans include email support. Professional plans get priority support with faster response times. Enterprise customers have access to a dedicated account manager.